Privacy Policy

Last Updated: 12 October 2026

Welcome to Swaadpurna Masale. We respect your privacy and are committed to protecting your personal information when you visit our website, browse our products, or place an order.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://swaadpurnamasale.com/.

1. Information We Collect

When you use our website or purchase our products, we may collect the following information:

  • Personal Information: Your name, phone number, email address, billing address, shipping address, and other details you provide when placing an order.
  • Order Information: Products purchased, order history, transaction references, and delivery details.
  • Payment Information: Payments are processed through the payment methods or payment service providers available on our website. We do not intend to store your complete debit card, credit card, or banking credentials on our servers.
  • Technical Information: IP address, browser type, device information, cookies, and website usage data, where applicable.

2. How We Use Your Information

We use your information for legitimate business purposes, including:

  • Processing and delivering your orders.
  • Confirming purchases and providing order updates.
  • Responding to customer enquiries and support requests.
  • Processing refunds, returns, cancellations, and complaints where applicable.
  • Improving our website, products, and customer experience.
  • Preventing fraudulent transactions and protecting website security.
  • Sending promotional communications where permitted by law and applicable preferences.

3. Online Orders and Payments

When you place an order, the information you provide is used to process your purchase and arrange delivery.

Payments may be handled by third-party payment service providers. Their processing of payment information is subject to their own privacy policies and security practices.

Customers should provide accurate contact and delivery details to avoid order-processing or delivery issues.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to maintain shopping cart functionality, remember preferences, improve website performance, and understand visitor activity.

Third-party tools, such as analytics, advertising, or embedded content services, may also use cookies or similar technologies if enabled on our website.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

5. Sharing of Information

We do not sell your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Courier and logistics companies for order delivery.
  • Payment gateways for secure payment processing.
  • Website hosting, maintenance, and technical service providers.
  • Analytics or advertising service providers, where applicable.
  • Government authorities or law enforcement agencies when legally required.

We expect relevant service providers to handle personal information in accordance with applicable legal requirements.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted over the internet.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfil orders, provide customer support, maintain business and tax records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

When information is no longer required, we take reasonable steps to delete it or anonymise it, subject to applicable legal requirements.

8. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also withdraw consent or opt out of promotional communications where applicable.

Some information may need to be retained to fulfil legal, accounting, security, or contractual obligations.

To make a privacy-related request, please contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those external websites. We encourage you to review their privacy policies before sharing personal information.

10. Children’s Privacy

Our website is intended for general customers and is not specifically directed at children. We do not knowingly collect children’s personal information in violation of applicable law. If you believe a child has provided personal information inappropriately, please contact us so that we can review the matter.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website features, or applicable legal requirements. Updates will be published on this page with a revised “Last Updated” date.

We encourage visitors to review this page periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Business Name: Swaadpurna Masale
Website: https://swaadpurnamasale.com/
Email: Please use the official customer support email published on our website.
Phone: Please use the official customer support number published on our website.

We will review privacy-related enquiries and respond within a reasonable period, subject to applicable law.

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